Settings
Configure your AI assistant behavior and integrations
AI Tools
Enable or disable tools the AI assistant can use when helping customers.
Product Search
Search the product catalog by keywords and semantic similarity
Product Details
Retrieve detailed product information, specs, and descriptions
Price Filtering
Filter products by price range for budget-conscious customers
Similar Products
Suggest alternatives based on vector similarity
Product Comparison
Compare features and specs of multiple products side by side
Shopping Cart
Add, remove, and manage items in the customer's cart
Wishlist
Save products to a wishlist for later consideration
Bundle Suggestions
Suggest complementary products that go well together
Web Search
Search the web for additional product info and reviews
Support Email
Draft and send support emails on behalf of the customer
Web Search
Prevent the AI from recommending products from competing retailers.
Include product reviews
Allow the AI to fetch and cite external product reviews
Include technical specs
Fetch detailed technical specifications from manufacturer sites
Support Integration
Auto-create support tickets
Automatically create a ticket when the AI escalates to support
Include conversation transcript
Attach the full conversation when escalating to support
Pipeline
Higher levels produce more thorough analysis but cost more tokens.
How many times to retry when product search returns empty.
Conversation summarization
Summarize long conversations to maintain context while reducing tokens
Quality gate
Validate and retry responses that contain forbidden patterns
Relevance filtering
Filter out products that don't match the search intent
Product Finder agent
Use the specialized multi-phase agent for complex gift queries
Security & Privacy
Log conversations
Store conversation transcripts for analytics and quality improvement
Track debug metrics
Record token usage, latency, and cost per message
Detect unanswered questions
Flag questions the AI couldn't answer for admin review
Rate limiting
Limit requests per session to prevent abuse
These settings are for demonstration purposes only and have no effect.